Shipping Policies - Made to order Amigurumi
~ Turnaround/ Processing time ~
- Please refer to item description for the time needed to make the plush.
- If more than 2 plush is purchased, more time will be needed to make them as they are handmade individually.
- If you need to rush your order, please send an email to firstname.lastname@example.org
- Please note that creation only starts after payment is received.
~ Shipping Information ~
- Generally, please allow around 2 weeks for overseas delivery. Please allow additional 2 weeks for peak season such as Christmas period.
- You will receive an email with shipping details when your purchase is shipped out. Please make sure that you have entered a valid email address.
- Shipping is now flat-rate!
- The default shipping for international order is trackable shipping. If you would like to have non-trackable shipping, please send an email to email@example.com after placing your order to get a SGD3.50 refund. Please note that no refund and replacement are given for lost mail shipped with the non-trackable option.
- For international orders, enjoy a SGD 3.50 discount for orders above $25 and free shipping for orders above $55!
- For Singapore orders, enjoy free non-trackable shipping for orders above $8 and free trackable shipping for orders above $25!
- Refer to the table below for shipping rates:
|Singapore||$8 and Below||SGD 1.00||SGD 3|
|Above $8 &
|Malaysia||$25 and below||-||SGD 4.30
Above $25 &
|United States||$25 and below||-||SGD 9.60
Above $25 &
|Canada||$25 and below||-||SGD 9.80
Above $25 &
|Rest of the world||$25 and below||-||SGD 8.50
Above $25 &
- For countries outside USA and Canada, packages sent through the trackable option need to be signed for. For USA and Canadian customers, the package will be sent to your mailbox.
- Express mail can also be arranged but it can be costly. Please send an email to firstname.lastname@example.org before purchasing.
- Other shipping and tracking details for various countries can be found below.
- Please do not hesitate to send an email to email@example.com for any shipping issues.
Tracking and Shipping for USA customers
- Tracking is now available within USA if the trackable shipping option is chosen.
- Package will be sent to your mailbox.
- Shipping to USA usually takes about 9 - 18 days during non-peak period.
Tracking & Delivery for Canada customers
- Packages to Canada are now shipped through a new shipping method that provides tracking status within Canada.
- From past records, shipping usually takes 1-2 weeks. However, if Canada customs decide to hold the package for detailed checking, shipping can take up to 6 weeks, so please do not purchase if you are on a tight deadline.
- The package will be delivered directly to your mailbox.
Tracking for Australia customers
- Australia Post does not show status online for International Registered Article. However, the package can still be tracked through a phone call to Australia Post with the same tracking number.
- An upgrade (named as Full Online Tracking) is now available for online tracking within Australia.
- I will be able to help you send a query to Singapore Post too after 18 days of non-receipt.
Shipping to Chile
- Please note that it may take 2 months.
~ Customs and Import Duties for International Shipping ~
- Please note that you have to be responsible for all taxes and custom fees which may be charged in your country.